Network Connectivity Issues

If a user is having issues logging in, placing an order, or viewing pool/beach layouts network connectivity is generally the reason why. Whether it's the wifi connection at the facility going out, spotty cell coverage, or increased network traffic causing a slowdown the application will either respond with a delay or not respond at all.

We always suggest that iPads running our application be connected to the internal WiFi connection of the destination. If one of these doesn't exist connecting the iPads to the guest-facing internet connection is also an option.

Each iPad provided by Beachy contains a sim card with cell data service to use as a backup in case the wifi has an outage at the resort or doesn't extend all the way to cover the beach.